Shippingcosts within Germany
In Germany we charge a flat shipping fee of EUR 5 including insurance.
Shipping costs outside of Germany
Within the EU (exception: Great Britain) we calculate with the valid value added tax, in the rest of the world without value added tax. Delivery is carriage forward and at your own risk against prepayment. Orders / deliveries to non-selectable countries only on request. For deliveries to Switzerland, please contact email@example.com.
Minimum order value
The minimum order value within Germany is EUR 24.90, to Austria EUR 49.90. Freight costs are borne by the recipient. For orders below the minimum order value, we charge a minimum quantity surcharge of EUR 7.50.
How and when does delivery take place?
If you have any questions, please do not hesitate to contact us: +49 89 899619 50 / firstname.lastname@example.org
You can reach us during the following business hours:
Monday - Thursday: 9:00 a.m. to 5:00 p.m.
Fridays: 9 a.m. to 3 p.m.
Delivery to packing stations is possible
We currently deliver by DHL, but in individual cases also by a parcel service of our choice such as DPD or UPS.
The delivery time is normally two to five working days. Should an article be sold out contrary to expectations, we will inform you, in which case you and we have the right to withdraw from the purchase. Delivery is only made while stocks last.
If an ordered item cannot be delivered immediately, we will inform you about the expected delivery date. The forwarding is of course free of postage and packaging.